Privacy Policy

This notice sets out how we collect and use your personal data in compliance with the General Data Protection Regulation (GDPR), and before 25 May 2018, the Data Protection Act 1998.​

What personal information do we collect from the people that visit our salons or website?

When coming to make an appointment you will be asked for your name, telephone number, email address, date of birth, medical history and treatment details. We keep this secure and never share it with a third party.​

When do we collect information?

We collect information from you when you create an appointment with us directly, either through telephone, email or face to face visit. Our website does not store or collect users data.​

How do we use your information?

We will use your information given during appointment times to notify you of any update or change to your appointment or to confirm an upcoming appointment, as well as any other reasons deemed necessary to fulfil your service.​

How do we protect your information?

We never ask for credit card numbers.

We use an SSL certificate.

We regularly conduct malware and virus scans on all computers storing any user data.​

Do we use ‘cookies’?​

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

Some cookies will be saved for specific time periods, where others may last indefinitely.

Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.​

Third-party disclosure​

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.​

Third-party links​

We do not include or offer third-party products or services on our website.​

Does our site allow third-party behavioral tracking?​

It’s also important to note that we do not allow third-party behavioral tracking​

In order to be in line with GDPR we will take the following responsive action, should a data breach occur:​

We will notify you via email

Within 1 business day

Inform the ICO of the data breach within 72 hours​

Your rights​

You have various rights in relation to the personal data we collect, including the “right to portability” and the “right to erasure” (otherwise known as the right to be forgotten). We will comply with these requests if we are legally obliged to do so, and your rights change depending on the legal basis upon which we are processing your information (see this ICO guidance for more information). Should you wish to assert any of these rights, please get in touch with us using the contact details provided below.​

How long we will keep your data for​

We will only keep your personal data for as long as is necessary. This means that we will retain your personal data for as long as we continue sending regular newsletters by email or if you decide to opt out of future newsletter correspondence.​

Contacting Us​

If there are any questions regarding this privacy policy, you may contact us using the information below.​

Tel: 07305 086 934